Royalflora.ru – is a unified network of partners with its own courier service, which guarantees flower and gift delivery all over Russian Federation and the world on time and in appropriate kind.
Erase boundaries and overcome distances with us! We make the Flowers deliveries 365 days a year, including holidays and weekends. We are happy to carry the delivery for you and guarantee the quality of our services!
We carry out deliveries across Russian Federation within 3 hours of your order payment. Faster is possible! Contact our managers for more details. As an exception may be difficult compositions or baskets creating of which may require a little more time. Delivery can be made to the home address, work address, to the hotel, to the restaurant. Also we can make the delivery without an address - by the preliminary phone call to the recipient.
Please note that in case of absence of the recipient at the specified address and at a specified time, after a 15 minute wait, the courier is authorized to transfer the order to reliable person (relative, neighbor, receptionist, porter et al., If the courier deems it possible!) If we couldn’t contact you for further information about the delivery and it wouldn’t be possible to pass the bouquet by someone else at the address – a bouquet will be returned by courier to the office to clarify the situation. Re-delivery of the order needs extra payment. If the customer refuses to re-delivery, price of the order will not be returned, as the company incurred expenses.
We would like to draw your attention to the fact that orders are accepted for execution only after 100% prepayment. We certainly trust our customers, therefore, a sufficient reason for execution of the order may be the copy of the receipt. You can send us the copy of the receipt to the e-mail or Viber. Please, keep the original receipt while this money arrived on our account.
Attention! In doubtful cases, the company's own security service has the right to suspend the execution of the order to establish the authenticity of the documents submitted to the payment data.
The Company is not liable to the customer (payer), if the payment service through which the customer pays for the order, violates the terms of the agreement or sets additional fees. If you have any questions regarding payment for services for the delivery of flowers, please contact us, we will gladly help you!
Refund Policy: If you are not 100% satisfied with your purchase, you may contact us within 2 days from the purchase date and we will provide a full refund of your purchase.